Coming Soon: Confirm your appointment and check in when you arrive - all on your phone!
Did you know that Chase Brexton will soon allow you to check in online ahead of time? You can confirm your appointment via text message or email, and check in online prior to your visit. You can also check in on your own device when you arrive. Ask us about using mobile registration to make your next visit simpler and faster!
We're partnering with Phreesia to help you save time registering for your appointment. Use mobile check-in to register from any smartphone, tablet or computer from the privacy of your own home. Checking in on your device saves you time and ensures your information is always up to date!
Frequently Asked Questions
Q: What is Phreesia?
A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
Q: Why is Chase Brexton partnering with Phreesia?
A: Chase Brexton is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Chase Brexton related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app - you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: Can I complete the forms in a language other than English?
A: Yes! Mobile registration is available in 20 different languages, and the PhreesiaPads in the office offer Spanish in addition to English.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
Q: Can I use the Phreesia Arrival Station in the clinic? <Only keep if using Arrivals>
A: Our new Arrival Stations can be used by patients who have completed their mobile check-in prior to the visit. The Arrival Station just lets us know you have arrived in the office. Of course, you are also welcome to check in with the receptionists at the front desk if you prefer.
Q: What if I have questions or feedback?
A: You can talk with any of our receptionists in the clinic, reach out through the Contact Us page on Chase Brexton, or send a secure message through the Patient Portal.