Medicaid or Medicare? Private insurance or the Maryland Health Benefits Exchange? HMOs, PPOs, MCOs!? It is a lot to figure out.
If you are a current Chase Brexton Health Care patient, our Social Work and Outreach Department will help you to find what insurance coverage you may qualify for. Just fill out the form to the right to get assistance finding the right health plans for you and your loved ones!
To get help, you can contact our Social Work and Outreach Department for assistance at 410-837-2050 ext. 8813 or visit https://www.marylandhbe.com/ to apply directly for insurance.
Insurance Plans We Accept
- Aetna Commercial and MCO Plans (including Aetna Better Health MCO and Aetna Medicare Advantage Plans)
- Alterwood Medicare Advantage
- CareFirst BlueCross BlueShield (most commercial plans, Medicare Advantage, and Carefirst Community MCO. Note: We do not accept CareFirst HPN)
- Cigna Healthcare (including Cigna HealthSpring Medicare Advantage)
- Humana (including Medicare Advantage)
- Johns Hopkins Health Plans (including Priority Partners MCO, EHP, and Johns Hopkins Medicare Advantage)
- Maryland Physicians Care
- Medicaid
- Medicare
- Medstar MCO
- MultiPlan / PHCS / Beech Street
- UnitedHealthcare
- Wellpoint MCO and HMO
Help! My Insurance Company Won’t Approve my Referral from Chase Brexton
If a Chase Brexton provider orders a referral to a specialist, sometimes an insurance company won’t approve the referral. This happens because your insurance company has a different doctor listed as your Primary Care Provider (PCP) than the Chase Brexton provider who ordered your referral. Insurance companies will only approve referrals from the PCP officially on file with them.
Because of this mismatch, your referral cannot be used yet at the specialist's office.
What You Need to Do (3 Steps)
Step 1: Call Your Insurance Company
- Use the phone number on the back of your insurance card.
- Ask them to update your Primary Care Provider (PCP) to your Chase Brexton provider.
- Ask how long the change will take to process.
Step 2: Call Chase Brexton Referral Team
- Once your insurance confirms the PCP change is complete, call:410-837-2050, ext.8857.
- Let them know your PCP has been updated.
- They will finalize and reissue your referral.
Step 3: Wait for the New Referral
- Do not go to the specialist yet— the current referral won't be accepted.
- Once Chase Brexton reissues the referral, you can schedule your specialist appointment.
Questions?
Call the Chase Brexton Clinical Referral Coordinator: 410-837-2050, ext. 8857.
Sliding Fee Scale
For insured and uninsured patients who have a limited household income, the sliding fee scale may help. The Chase Brexton sliding fee scale provides discounted pricing for our services.
