Stay healthier, happier, and right where you are with convenient, online telehealth care from Chase Brexton.
Notes:
In the case of a medical or psychological emergency, call 911 immediately. Chase Brexton does not provide emergency care through telehealth or at any of our Centers.
If you are a new patient and have symptoms of COVID-19, call us to schedule an in-person visit: 410-837-2050. See the FAQs for more information for new patients and telehealth.
For troubleshooting or for answers to frequently asked questions, check out our FAQ section.
Need more help? Reach out to our Telehealth Support team by calling 1-833-692-5190.
Telehealth is a bit like a video chat or Facetime.
Chase Brexton’s telehealth service allows you to see and hear your medical provider or behavioral health therapist from the comfort of your home or wherever you are. It allows your provider to see and hear you, too.
You can have a telehealth visit using your smartphone, tablet, or computer. Chase Brexton uses secure, safe telehealth technology to guarantee the highest levels of patient privacy during all visits!
Services offering telehealth visits include:
- medical services for adults and children,
- OB/GYN,
- adult and pediatric transgender/gender diverse services,
- behavioral health,
- psychiatry and
- substance use treatment.
For dental patients with emergency or urgent dental matters, please message your provider through MyChaseBrexton, your patient portal, or call 410-837-2050.
Make a Telehealth Appointment
For a telehealth appointment, please call 410-837-2050 X4300.
To make a telehealth appointment, you will need:
- To have an email address, cell phone number, or both!
- A smartphone, tablet, or computer
- Access to the internet
Current Chase Brexton patients: Depending on your health issue, you can choose to have either an audio-visual telehealth visit or a telephone audio/voice-only visit.
New patients: At this time, new patients must have an audio-visual telehealth appointment or an in-person appointment. No voice-only appointments for new patients.
Confirm Your E-visit Appointment: Check Your Email
After scheduling your appointment, you will receive either a text or an email (or both!) confirming your telehealth appointment. (If you do not receive a confirmation email or a text, see our FAQs below for what to do next!) The text and email will include:
- A link to the Chase Brexton Telehealth Service Portal, and
- Your Patient ID number.
Click on the link for the Telehealth Service Portal.
For best results, for best results use Safari for Apple devices and Chrome for Android devices and do NOT use Internet Explorer.
Apple users: please check the FAQs for set-up help.
Make Sure Your Device is Telehealth Compatible
Once logged on to the Chase Brexton telehealth service portal, click the Pre-Video Visit Check button.
This will check if your smartphone, tablet, or computer will work during your telehealth e-visit.
- You will see Success if your device is compatible.
- You will see Fail if your device isn’t compatible.
Click the Notify Clinic button when either Success or Fail shows on your screen. If your device fails, call 410-837-2050 X4300 - current Chase Brexton patients can do a telephone-only visit; new patients will need to be seen at one of our Centers.
10 Minutes Before Your Telehealth E-Visit Appointment
Login to the Chase Brexton telehealth service portal.
- Click the Appointments tab and select Check-In.
- Review and update your personal information
- Sign the consent forms for telehealth and telehealth billing
- Once you've updated your information and signed the forms, click the Connect button.
After clicking Connect, you will be connected to a “virtual waiting room” until your provider is ready to start your visit.